Medical Clinic Assistant

About Company:
In year 2020, Two Tan Wellness has been located in Nova Scotia. Our mission is to gain and strive for wellness together with our patient by providing acupuncture and other traditional Chinese medical rehabilitation services, especially when there is no light or faith, we like to turn the corner, overcome the circumstances through natural healing with all our clients when they need us. Healing starts from a touch; it is our slogan and our mission as well.
Role Overview:
We are actively searching for a dynamic and enthusiastic Medical Clinic Assistant to join our thriving team. As a Medical Clinic Assistant, you will play a pivotal role in supporting the smooth operation of the clinic while assisting practitioners and ensuring a positive patient experience. This position combines administrative responsibilities with patient care duties within the unique context of TCM practices.
What will you do in this role?
• Assist practitioners with patient consultations, including taking medical histories, explaining treatment procedures, and answering patient questions.
• Support herbal medicine prescription preparation and administration, ensuring accurate dosing and monitoring patient reactions.
• Assist with acupuncture treatments, set up equipment, and maintain cleanliness of treatment rooms.
• Monitor and update patient charts, including documenting treatments, medications, and patient progress.
• Collaborate with the healthcare team to coordinate patient care and ensure seamless integration of alternative and conventional medicine.
• Maintain inventory of herbal remedies, needles, and other supplies, ordering replacement items as needed.
• Participate in continuing education opportunities to stay current with advancements in herbal medicine and alternative therapies.
• Provide excellent customer service to patients and their families, addressing their needs and concerns in a compassionate and professional manner.

• Minimum College diploma in Medicine, Traditional Chinese Medicine, Pharmacognosy, or a related field is required.
• Minimum 1 year experience as a medical assistant in healthcare sectors or pharmaceuticals industry.
• Previous experience working with corporate executives is desired.
• Familiarity with Traditional Chinese Medicine practices and terminology or experience in Chinese medicine formula mixture is an asset.
• Sufficient interpersonal and communication skills, with a compassionate and patient-centered approach.
• Ability to multi-task in a fast-paced environment while maintaining professionalism and empathy.

If you are interested in the above position and meet the requirements, please send your most up-to-date resume, portfolio, and cover letter to jobs.twotan@outlook.com