Business systems analyst

About Company

We are an independent, multilingual insurance brokerage in Ontario that provides car, home, business, travel and life insurance. We started BrokerTeam in 2006 to meet the needs of the Chinese and Korean communities and have expanded well beyond these communities since. In 2017, BrokerTeam was named Brokerage of the Year by the Insurance Brokers Association of Ontario (IBAO). This honor is the highest in the industry, and we are proud to be the first multicultural brokerage to receive this award in IBAO's history.

Responsibilities:

·       Analyze business needs and requirements of the company and its existing clients

·       Design, develop, integrate, test, and implement information systems business solutions to improve the efficiency and effectiveness of the insurance broker's systems and processes Understand firewall strategies and provide recommendations on information systems strategy, policy, management, security, and service delivery

·       - Provide technical support and troubleshooting for the company’s systems and applications

·       - Communicate and collaborate with business units, technical teams, and support teams to ensure the integration and compliance of solutions

·       - Document and maintain the company’s system specifications, policies and procedures

·       Conduct testing to ensure the reliability, accuracy, and functionality of system changes and enhancements

·       Bachelor's degree or above, majoring in computer science, engineering, or a related field is preferred

·       Three or more years of experience working as a business analyst with proven track of sucess

·       Experience working in strategy/management/IT consulting industry is desired

·       Understanding of firewall technologies (FortiGate, Cisco, Checkpoint) and backup solutions (Tivoli, OCP Backup).

·       Excellent interpersonal and communication skills to build a positive rapport with customers and team members.

·       Strong organizational and problem-solving abilities to handle various tasks efficiently.

·       Ability to work in a fast-paced environment and handle stressful situations with a positive attitude.

To apply for this position, please send your updated resume to insurancejobs.hiring@gmail.com. We thank all applicants for their interest. However, only those selected for an interview will be contacted. Thank you for your interest in BrokerTeam.